Privacy Policy


Fin-Er Oy Ab (Elvene) cares about your privacy. 

The purpose of this privacy policy is to provide information to you concerning the reasons for processing your personal data and for which purpose your personal data is processed. This privacy policy also contains information on your rights in relation to your personal data and in which manner you may utilize them. 

In case you wish to receive further information on issues related to personal data you may contact us in accordance with the contact details that can be found in the end of this policy. 

What is meant by personal data?

Personal data refers to any information by which an individual may be identified, such as a name, address or another similar identifier. 

For what purpose do we use your personal data?

We use personal data as necessary to render the services that are ordered from us based on service agreements. We may further use personal data for customer service purposes. The purpose of our customer service is to ensure that our customers receive the best possible service and to find out how we can improve our services in the future. 

We may further use personal data related to our employees as necessary for the performance of the employment agreement and for compliance with a legal obligation to which we are subject.

We may further use personal data related to potential customers to the extent necessary for the marketing of our services to such potential customers.

We do not use your personal data for any other purposes than those mentioned above. 

What types of personal data do we process?

We only process personal data that is necessary for the purposes mentioned above. Usually such personal data includes the following: 

  1. Name
  2. Address
  3. Telephone number
  4. E-mail address


For employees, we are required to process additional information, such as:

  1. Personal ID number
  2. Bank account
  3. Tax card information
  4. Salary and benefit information
  5. Trade union membership
  6. Nationality
  7. Debt collection information
  8. Sickness leaves


How do we ensure the integrity of your personal data? 

We have implemented and maintain both organizational and technical measures for ensuring the integrity of your personal data.  

All devices and servers that are used for processing personal data are protected with passwords, firewalls and virus protection software. 

Access to personal data is limited to only such employees that need your personal data for organizing the services that you have acquired from us. All such employees are educated about personal data processing rules.  

Additionally, we process your personal data only in the extent necessary for the purpose indicated above. When we ask for your personal data we strive to limit the scope of the personal data requested only to necessary data. 

In case of a personal data incident, we have the ability to notify the relevant authority of the incident, and if required, the individuals affected by the personal data incident in accordance with the applicable laws and regulations. 

To whom do we transfer personal data?

We may transfer your personal data to third-party data processors, when we employ the services offered by them, such a third-party cloud storage. They have a legal obligation to follow our instructions on the safety, storage, removal and other processing of your personal data. 

Prior to making any transfer of your personal data we undertake necessary and reasonable legal, technical and organizational measures to ensure that your personal data is processed safely and appropriately.  

We may also transfer your personal data to the authorities, such as the police, the tax office or other authorities, if such transfer is requested and provided for by the law. 

Where do we process your personal data?

Personal data is processed in Finland. 

When your personal data is transferred to any of our service providers outside of the EU, we always ensure said country has been confirmed by the European Commission to ensure an adequate level of protection. In the absence of such a decision, we transfer data outside the EU only if the processor has provided appropriate safeguards and on condition that enforceable data subject rights and effective legal remedies for data subjects are available in that country.

For how long do we keep your personal data? 

We keep your personal data only for as long as it is necessary for carrying out our contractual obligations toward you.   

When we keep your personal data for other purposes than fulfilling our contractual obligations toward you, such as for employment or accounting purposes, we keep your personal data only for as long as it is necessary to fulfil our legal obligations.  

Your right to access, rectification and to be forgotten

You can ask for a copy of your personal data from us, if you wish to review what personal data we keep in relation to you. 

You also have a right to correct incorrect or incomplete personal data and to request us to delete your personal data, once the data is no longer necessary for the original purpose of processing.  

You may further restrict our right to process your personal data for the time during which you review the personal data or if you consider that the processing of the personal data has not fulfilled legal requirement or if the personal data is required for submission of a legal demand.  

What is meant by your right to data portability?

Your right to portability means that you are entitled to ask for a copy of your personal data from us in order to transfer it to a third party. 

Do we use cookies?

Cookies are small text files consisting of letters and numbers that are saved on devices visiting a website.

We may use cookies from time to time in order to gather information on our website activity. The purpose of this is to improve the user experience of our website. With the help of cookies, we essentially follow the interaction that takes place on our website. Internet browsers usually allow users to prohibit cookies or to change applicable cookie settings.   

Our contact details 

Controller: Fin-Er Oy Ab
Address:  Alholmsvägen 72, 68600 Jakobstad, Finland
Representative: Emil Finne
Telephone: +358 (0) 44 777 7269

Supervisory authority: Office of the Data Protection Ombudsman

Contact details: